Refund policy

Return & Refund Policy

Store Name: Vendiqs
Email: infovendiqsstore1@gmail.com
Phone: +92 313 6019366

1. Return Eligibility

We accept returns within 7 days of receiving your order. To be eligible for a return:

  • The item must be unused, unworn, and in its original condition

  • The product must be in original packaging

  • Proof of purchase (order confirmation or receipt) is required

2. Non-Returnable Items

The following items are not eligible for return:

  • Items damaged due to misuse or improper handling

  • Products marked as “Final Sale”

  • Personal care items (if opened or used)

3. Refund Process

Once we receive and inspect your returned item:

  • You will be notified about the approval or rejection of your refund

  • If approved, your refund will be processed within 5–10 business days

  • Refunds will be issued via the original payment method or bank transfer (if applicable)

4. Late or Missing Refunds

If you haven’t received your refund:

5. Exchange Policy

We only replace items if they are:

  • Defective

  • Damaged upon arrival

To request an exchange, contact us with proof (image/video) at our email.

6. Return Shipping

  • Customers are responsible for return shipping costs

  • Shipping charges are non-refundable

  • We recommend using a trackable shipping service

7. Damaged or Wrong Items

If you receive a damaged or incorrect product:

  • Contact us within 48 hours of delivery

  • Provide clear images or videos as proof

  • We will arrange a replacement or refund

8. Contact Us

For any return or refund inquiries, contact us:

📧 Email: infovendiqsstore1@gmail.com
📞 Phone: +92 313 6019366

Note: Vendiqs reserves the right to update this policy at any time without prior notice.